Thursday, January 26, 2012

9:00am - 9:45am | General Session: Things You Should Know: Lion & Lion Server
Arek Dreyer, President, Dreyer Network Consultants, Inc.
Ben Greisler, President, Kadimac,Inc.
Dan O’Donnell, Information Systems Security Officer, RAND Corporation
John Welch, Director of IT, The Zimmerman Agency
Kevin White, Apple Authorized Trainer, Macjutsu, Inc.
In this panel-style session, the MacIT Conference Committee members share what they think is most important about Lion & Lion Server from an enterprise perspective. The seasoned conference faculty in this session will focus on the most significant IT challenges brought about by new features in Lion & Lion Server. With each panelist given only a few minutes to deliver succinct coverage of their topic, this fast-paced session is designed to provide vital information in a short amount of time.

9:45am - 10:15am | Keynote
Sponsored by: JAMF
- Lead the Evolution
Chip Pearson, Managing Partner, JAMF Software

For years the Mac was relegated as a second-class citizen in enterprise environments and those who have supported the platform were often regarded the same way. As Mac OS X and iOS have continued to evolve through innovation, however, the Apple platform has been accepted as a user-friendly, stable and secure tool for education, business and government.

Now is a crucial time for all of us who have been supporting the platform to share our knowledge with a world that is seeking experts in Apple technology. By expanding our own skills and generously sharing our knowledge we are in a position to break down the barriers that still exist while accelerating the evolution.

10:20am - 11:05am

IT801: User Interface Automation in Mac OS X

Ben Waldie, President, Automated Workflows, LLC
AppleScript and Automator are powerful tools for increasing productivity and improving efficiency in Mac OS X. But what if you can't find that Automator action to do what you need? What if you don't have the time to sit down and figure out how to write a script? Or, what if (gasp) the task you want to perform isn't scriptable? Fear not, you aren't out of luck yet. There are a number of utilities available that can help. In this session, we'll explore different methods of automating Mac OS X through simulated mouse clicks, keystrokes, and other interface actions. We'll take a look at ways to quickly and easily perform tasks like updating system preferences, interacting with application dialogs, and submitting web forms. The user interface automation techniques that will be covered in this session can be applied to virtually any Mac IT workflow, including testing, deployment, maintenance, and support.

Who Should Attend?
Any Mac IT professional who wants to automate tasks quickly and easily, without the need for expert scripting knowledge should attend this session.

Attendees Will Learn:

  • Available tools for performing user interface automation in Mac OS X
  • Tips for automating user interfaces
  • Usages scenarios for user interface automation

IT802: AppleScriptObjC for Admins
John Welch, Director of IT, The Zimmerman Agency
Most Mac IT people have a passing familiarity with AppleScript, and how it can be used to glue applications together or automate applications. What you may not know about is AppleScriptObjC. This is Apple finally giving AppleScript full access to the Mac OS X Cocoa Frameworks, so that you can write, well, almost any kind of Application you need. It's a great solution for IT folks who need to quickly create small, custom tools that need more of a UI than a shell script. Even better, AppleScriptObjC still retains all the traditional AppleScript capabilities, so nothing is lost. Better yet? You can even distribute AppleScriptObjC applications on the Mac App Store.

Who Should Attend?
Anyone with a decent familiarity with AppleScript who wants to see just how much this tool has grown in the last few years

Attendees Will Learn:

  • What you can and can't do with AppleScriptObjC.
  • Some tips and tricks to help you get coding faster.
  • You'll see some example IT-focused applications that I wrote, a few of which are on the Mac App Store.

IT803: Mobile Device Management for iOS and OS X
Derick Okihara, Mac Specialist Technician, Mid-Pacific Institute
With the prevalence of personal iOS devices amongst our users, we wanted to get company managed iOS devices into the hands of our employees and make them available for use. This session will cover how we took a Mac Mini Server, a bunch of iPads, and a Bretford iPad cart, from straight out of the box to deployment ready without any additional software. Attendees will see how we set up Mac OS X Lion Server to use Profile Manager, what configuration options are available for iOS devices, and considerations, gotchas, and caveats we encountered throughout the process.

Who Should Attend?
Anyone interested in learning more about using Lion Server and Profile Manager to manage iOS devices, in environments ranging from a few devices to hundreds (but probably not thousands). Attendees should have a basic understanding of how to use Mac OS X Server and familiarity with iOS devices.

Attendees Will Learn:
Attendees will learn how to utilize Apple provided tools to manage and configure iOS devices. They will learn how to remotely lock, wipe, and push configuration settings such as LDAP, Network, Email, and VPN, to any enrolled device. The presentation will discuss setting up Mac OS X Lion Server and Profile Manager, and these configuration settings in more detail.

11:10am - 11:40am | Special Mobile Product Briefing Sessions

ITMB1: Quick iPad Apps Developed with Innovative Software Tools
Jeff Moore, Database Administrator, City of Austin (TX)
Ryan Rosenberg, VP Marketing and Services, FileMaker, Inc.
The City of Austin (TX) put iPads in the hands of service employees, deployed apps to eliminate binders of paper forms, saved countless hours of time, and raised customer satisfaction. Learn how they leveraged FileMaker database software to quickly develop and deploy these business apps. Thanks to their choice of intuitive tools and very fast time-to-market, the City’s IT team saw more than 200 percent ROI. Learn how their innovative approach can help you quickly and easily create iOS business apps.

ITMB2: Macs in the Enterprise: Managing Desktop Virtualization with Parallels Desktop for Mac Enterprise Edition
Kurt Schmucker, Senior Product Manager, Parallels
As Macs become more prevalent in the enterprise environment, they are no longer being managed as standalone islands. IT management is increasingly looking to manage these systems as part of their networks and seeking to deploy a common set of management tools.
Parallels Desktop for Mac Enterprise Edition provides the solution that IT management needs today to fit into managed deployments, meet change management requirements and fulfill IT compliance needs.

In this session, the emerging trends of Macs in the Enterprise will be outlined, and the ways in which Parallels Desktop for Mac Enterprise Edition provides a cost-effective, scalable solution will be detailed.

ITMB3: Choosing Enterprise Backup Software To Protect A Mobile World
Matthew Dornquast, Co-founder and CEO, Code 42 Software, Inc.
Once off the network, average mobile workers have neither the tools or know-how to recover lost mission-critical corporate data. Consequently, as the amount of intellectual property on laptops increases, so does the risk of data loss. How to protect laptops while preserving mobile workforce productivity, without compromising security and without adding to IT workload has become a central challenge in enterprise backup solutions. In this presentation, Code 42 Software CEO and Co-Founder, Matthew Dornquast, outlines strategies for evaluating enterprise backup solutions and identifies essential features and capabilities that should make your "must-have" list.

Who Should Attend:
Any Mac IT professional who is responsible for corporate data or backup administration.

What They Will Learn:
Strategies for selecting the best solution by identifying features and capabilities that go beyond simple backup to increase productivity for backup administrators and users alike.

11:45am - 12:30pm

IT821: Network Security on OS X
Todd Heberlein, President, Net Squared, Inc.
Dan O’Donnell, Information Systems Security Officer, RAND Corporation
Network monitoring can help secure your enterprise by discovering assets on the network, determining the security state of those assets, detecting malicious activity, and providing forensics support. This talk provides a survey of some of the tools available on Macs to help you carry out these tasks. Some of the tools we will present include Nmap, LAN Surveyor, Wireshark, and Snort. This talk also examines some of the technical trends in order to help you understand the changing relevance of these
tools going forward.

IT822: Putting Business First, Technology Second
Ben Levy, Owner, Solutions Consulting
Phil Goodman, Owner, Goodman Consulting
Steve Leebove, Owner, MacRescue, LLC
You're at MacIT® because technology is your business, but being effective at your work requires that you learn to put business needs first.

This session looks closely at how and when to manage iOS devices, applying services in OS X Server which can aid business growth and may not already be in use, as well as identifying secrets to effectively manage infrastructure and network changes. We'll review core concerns that should govern every configuration and what steps a successful IT professional should go through to determine collaborative needs and come up with viable solutions.

Technology management has become a critical business function and making the business case for IT requires skill and understanding of factors beyond just technology like switch backplane, console access and virtualization. Through a series of real-world case studies we'll explain the concerns that drive a business and how you can bring the right technology solutions that will serve those concerns best. We'll help make the distinction between the best technology solution and the best overall solution for the business.

The session is intended for both IT and management. We'll help IT target their work to a businesses' overall needs and help management understand IT's goals and proposals to ensure a successful shared future.

IT823: Deploying & Managing Adobe Desktop and iOS Touch Apps
Jody Rodgers, Senior Product Manager, Enterprise & Volume, Creative Suite, Adobe Systems
Adobe Systems will demonstrate best practices for deploying and managing Creative Suite & Acrobat desktop software as well as iOS touch apps. Demo of the latest version of Adobe Application Manager Enterprise Edition (AAMEE) will be given and pointers for using the AAMEE produced package with ARD, JAMF, Filewave, LANDesk, and Absolute deployment solutions. A preview of our forthcoming command line Remote Update Manager tool for Creative Suite updates will be given. Best practices of asset management using ISO-standard Software ID tags will be covered.

12:30pm - 2:30pm | Networking Showcase / Lunch

2:30pm - 3:15pm | General Session: Lessons Learned: Secure Mobile Deployments
Nicko van Someren, Chief Technology Officer (CTO), Good Technology
iPhones and iPads are increasingly taking root in the enterprise. From financial services to government agencies, Good Technology has found more companies are taking advantage of the unique benefits of these devices. Nicko van Someren, CTO of Good Technology will discuss the challenges facing companies when it comes to securing those devices for workers by offering insights into ways enterprise IT departments can figure out cost-effective ways to support and manage multiple mobile device types and operating systems. Through sharing a variety of case studies Dr. van Someren will shed light on the common pitfalls, best practices, and issues to keep in mind when securing both company and employee owned devices.

3:20pm - 4:05pm

IT831: iOS at the Pentagon: A Study of iPad Deployment within the Government
Justin Rummel, Sr. Project Manager, Qivliq Commercial Group
This session will lead a case study review of deploying Apple iPad 2 within the Pentagon for executive use. Learn about security requirements that needed to be addressed, infrastructure obstacles, and the social aspect of getting new technology through the Pentagon's approval process.

Who Should Attend?
Anyone in a Government organization, large enterprise, or large school that deals with high level of security along with rigorous approval processes.

Attendees Will Learn:
Security settings that were applied with both iPCU and an MDM, plus a lessons learned of getting new technology within the Pentagon to user's hands.

IT832: Case Study: OS X Lion Client Deployment and Management
Matt Willmore, IT Support Engineer, University of Notre Dame
This case study will demonstrate how Notre Dame's College of Arts and Letters successfully develops, deploys and manages Mac OS X 10.7 clients using low-cost and open-source tools including OS X Server, InstaDMG, DeployStudio, Munki and MCX. The session will focus on getting up and going quickly, using community resources to find answers quickly, best practices to consider when doing this for the first time and what's new in Lion. We will also have a fully-functioning example to demonstrate.

Who Should Attend?
This session is intended for anyone who currently deploys OS X client systems or is planning to in the future. The case study will be done from a perspective of supporting faculty and staff in higher education with highly decentralized configurations. This is intended to appeal to anyone who recognizes the value in the above tools but may not be sure sure how to best use each of them, as well as users of the above tools with Snow Leopard who haven't moved to Lion yet.

Attendees Will Learn:

  • tools available to develop, deploy and manage systems and policy
  • development workflows
  • best practices for first-timers
  • online resources for questions and help
  • changes from Snow Leopard to Lion

IT833: Basics of Certificates on iOS and OS X
Paul Suh, President, ps Enable, Inc.
All my friends are getting certificates -- can I get one? We've all heard about certificates and that they contribute to security, but what is a digital certificate, really? How do they work and where do they get used? Should I get one, and how can I take care of it?

In this session we will answer these questions and more. We'll look at how certificates work, where they are used and stored in both iOS and Mac OS, why you would want a certificate, and how to obtain and use a certificate.

Who Should Attend?
Anyone who wants to understand what certificates do beyond the bland blanket statement "they help secure your system".

Attendees Will Learn:

  • Certificate basics
  • Certificate storage and usage
  • How to obtain a certificate

4:10pm - 4:55pm

IT841: Enterprise Certificate Management for iOS Devices
Joe Pezzillo, Co-Founder/CEO, Push IO
Code signing remains one of the most difficult parts of iOS development for even the most seasoned developers. In this session, the process of creating and managing certificates and provisioning profiles for distribution of your applications to ad-hoc user groups and throughout your enterprise. The class will also cover the Simple Certificate Enrollment Protocol (SCEP) and iPhone Configuration Utility features.

Who Should Attend?
Anyone deploying iOS applications and devices on enterprise networks.

Attendees Will Learn:
How to create and manage enterprise certificates for iOS devices.

IT842: Deploying Apple in the Enterprise: An IBM Case Study
Chris Pepin, Mobile Technology Evangelist, IBM
Cary Thomas, Collaboration Solutions Technical Professional; Mac Community Leader, IBM
With over 425,000 employees, IBM is one of the largest technology companies world-wide and has embraced the use of Apple solutions for its employees. Not only has IBM embraced the use of Apple Solutions in the Enterprise, but cross-platform and mobility is at the forefront when developing solutions. In this session, we'll explain the business benefits of supporting a heterogenous computing environment that includes the use of Apple Macintosh, iPhone, and iPad tablets and the specifics on how this was accomplished. We'll discuss a few of IBM's solutions for Apple including Lotus Notes, LotusLive, Sametime, Connections, Symphony, and how IBM's "move to the web" strategy supports a wide range of devices and platforms.

Who Should Attend?
End Users and Customers

Attendees Will Learn:
The business benefits of supporting a heterogenous computing environment that includes the use of Apple Macintosh, iPhone, and iPad tablets and the specifics on how this was accomplished.

IT843: Apple Tools for iOS 5 Deployment and Management
Randy Saeks, Network Manager, Northbrook / Glenview School District 30
With the release of iOS 5, new technologies and tools will be updated to help with the deployment and management of these devices. This session will look at techniques for imaging iOS devices, setting device profiles and restrictions, as well as looking at how these devices can be updated once in the hands of users. The tools utilized in this session will all be Apple-provided applications.

Who Should Attend?
Individuals responsible for configuration and deployment of iOS devices. Individuals responsible for application purchasing through iTunes. Organizations looking at methods for iOS deployment / management

Attendees Will Learn:

  • Benefits of the VPP program for application purchasing and management
  • New methods of management within iOS 5
  • Deployment and various "imaging" techniques
  • New tools and applications for iOS 5

5:00pm - 7:00pm Networking Showcase / Reception  

Day 2 Agenda

Day 3 Agenda

Speaker Bios